SO YOU HAVE PLACED AN ORDER AND HAVE NOW DECIDED THAT YOU WISH TO CANCEL IT AND GET A REFUND, HERE IS WHAT TO DO!
FIRSTLY EMAIL US WITH YOUR ORDER NUMBER AT firstname.lastname@example.org AND LET US KNOW THAT YOU WANT TO CANCEL YOUR ORDER.
IF YOUR ORDER HAS NOT BEEN SHIPPED WE WILL SIMPLY GIVE YOU A FULL REFUND VIA THE ORIGINAL PAYMENT METHOD.
IF YOUR PARCEL HAS BEEN SHIPPED AND IS ON ITS WAY TO YOUR LOCATION AND THEN YOU DECIDE YOU DON’T WANT THE PRODUCT, NO WORRIES. YOU WILL HAVE TO WAIT FOR THE PARCEL TO ARRIVE TO YOUR LOCATION. THEN EMAIL US REQUESTING THE RETURN SHIPPING INFORMATION AND LETTING US KNOW IT IS COMING BACK OUR WAY. ONCE IT ARRIVES BACK TO US (UNOPENED!!) WE WILL PROVIDE YOU WITH A FULL REFUND, INCLUDING THE ORIGINAL SHIPPING COSTS.
Allowing consumers to apply for a return and exchange within 15 days after signing the receipt
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.